Terms of service

Last Updated: November 8, 2024

These Terms of Service govern your use of the website and services provided by EVEREST ARTISAN. By accessing or using our website, you agree to comply with these terms. If you do not agree with these terms, please do not use our website.

1. Products and Availability

We make every effort to display our products accurately on the website, but we cannot guarantee that all product descriptions, images, or prices are entirely accurate. EVEREST ARTISAN reserves the right to correct any errors and update information as needed.

2. Orders and Payments

  • All orders are subject to acceptance and availability. We may refuse to accept or cancel an order if there are issues with payment or if the product is unavailable.
  • Payment for orders is due at the time of purchase. We accept payments through various secure methods including credit/debit cards and Shopify’s integrated payment system.

3. Shipping and Delivery

  • We aim to process and ship your order within 2-3 business days. Shipping times may vary depending on your location, and we are not responsible for delays caused by shipping carriers.
  • Shipping charges are calculated at checkout based on order weight, size, and delivery method.

4. Returns and Refunds

  • We offer returns for damaged or defective items within 48 hours of delivery. To initiate a return, contact us with your order details and photographs of the damage.
  • We do not accept returns for change of mind or for products that have been used, altered, or damaged by the customer.

5. Customer Account

You may create an account to track your orders, save shipping addresses, and receive updates. You are responsible for maintaining the confidentiality of your account login details.

6. Use of Website

You agree to use our website only for lawful purposes. You may not use our website in a way that could harm, disable, or impair the website or interfere with others’ use.

7. Intellectual Property

All content on our website, EVEREST ARTISAN and protected by copyright laws. 

8. Limitation of Liability

To the fullest extent permitted by law, EVEREST ARTISAN is not liable for any damages arising from the use of our website, including direct, indirect, or consequential damages.

9. Governing Law

These Terms of Service are governed by the laws of Illinois . Any disputes will be handled in the appropriate courts in your jurisdiction.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any updates will be reflected on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about our Terms of Service, please contact us at:

  • Email: everestartisanframes@gmail.com