Traditional Nepalese wood carvings

Shipping Policy

At Everest Artisan, we take great care in ensuring that your beautifully crafted frames arrive safely and promptly. Below, you'll find important details about order processing, shipping options, delivery times, and policies.

Order Processing Time

  • Orders are processed within 1-2 business days before shipping.
  • A confirmation email with tracking information will be sent once your order ships.
  • Processing time does not include weekends or holidays.

U.S. Domestic Shipping

We offer standard shipping at a flat rate and expedited shipping upon request.

Standard Shipping ($15 Flat Rate)

  • Shipping Fee: $15 for all U.S. orders.
  • Estimated Delivery: 5-8 business days after processing.
  • Tracking: Provided via email once your order ships.

Expedited Shipping

International Shipping

We offer multiple UPS international shipping options based on your preferred speed and cost:

  • Express Shipping: 1-3 business days
  • Standard Shipping: 2-5 business days
  • Economy Shipping: 3-7 business days

Note: Shipping times do not include processing time and may be affected by customs, weather, or carrier delays.

Customs, Duties & Import Taxes


International customers are responsible for all customs duties, taxes, and import fees that may be charged by their country. These charges are not included in the total at checkout and are typically collected by the shipping carrier upon delivery.

Please note that customs policies vary widely by country, and we recommend contacting your local customs office for more information. Delays due to customs processing are beyond our control, and we are not responsible for any fees or delays caused by your country’s import laws.

By placing an international order, you agree to take responsibility for any applicable customs, duties, or import taxes imposed by your country.

Packaging & Handling

  • We use high-quality materials to ensure your frames arrive in perfect condition.
  • Orders are carefully wrapped and secured to prevent damage during transit.

Shipping Damage & Claims

If your order arrives damaged:

  1. Contact us within 48 hours of delivery at everestartisanframes@gmail.com.
  2. Include clear photos of the damaged item and packaging.
  3. We will arrange a replacement or refund as quickly as possible.

Additional Shipping Information

  • Business days refer to Monday-Friday and exclude weekends and holidays.
  • Unexpected delays due to customs, weather, or carrier issues may impact delivery times.
  • Tracking details will be provided via email once your order ships.

For any shipping-related questions, please contact us at everestartisanframes@gmail.com.

Learn More About the Craft of Wood Carving

Check out these informative resources about wood carving traditions, techniques, and artisans from Nepal. These resources are not produced by us but are a testament to the rich culture of wood craftsmanship.

A Truly Inspiring Story of Wood Carving-Nepal

Wood carving in Lalitpur, Nepal

Woodcarving with a Nepalese Master

A skilled Nepalese artisan meticulously hand-carving a wooden frame using traditional techniques

OUR MISSION

When you choose Everest Artisan Frames, you’re doing more than enhancing your space—you’re supporting a mission to preserve Nepalese artistry and uplift its people. A portion of every purchase goes directly to local artisans and their communities, helping sustain their craft and secure their future. By bringing one of our frames into your home, you’re investing in art, culture, and a legacy that reaches beyond borders.